Virtual Administrative Support Specialist

Remote, South Africa

We are seeking a highly organized and proactive Virtual Administrative Support Specialist to provide a combination of customer service, technical support, and administrative assistance. The ideal candidate is detail-oriented, tech-savvy, and experienced in managing client communications while keeping operations running smoothly.

Full-time, 40 Hours/Week

Fully remote, work from home

Salary: ZAR 17,000-20,000/month, commensurate with skills and experience

Availability to work during EST business hours.

Key Responsibilities

Customer Service & Technical Support

Respond promptly to customer inquiries via email, chat, and/or phone

Troubleshoot basic technical issues and provide clear, step-by-step solutions

Escalate complex concerns to the appropriate team when necessary

Maintain a high level of professionalism and customer satisfaction

Calendar Management

Manage and maintain calendars, ensuring accuracy and efficiency

Schedule, reschedule, and coordinate meetings across different time zones

Send reminders and ensure all stakeholders are informed and prepared

Appointment Setting

Coordinate and confirm appointments with clients and internal teams

Follow up on leads and...