Virtual Executive Assistant - US-based telehealth

Remote, South Africa

Company Overview

A client runs two US-based telehealth companies. Lasara is his established business of nine years, and Mankind Health launched in the last few months. Both are cash-pay practices that serve patients across the United States. He also runs a personal brand that drives visibility for both companies, so social media is active across all three: Lasara, Mankind Health and his personal brand.

Role Overview

With an established business and a brand-new one running side by side, the client is spending too much of his day on administrative work: chasing vendors, tracking invoices, checking orders and handling customer issues. He is looking for a sharp, proactive Executive Assistant to take this off his plate so he can focus on strategy and bigger decisions. The right person learns things once, asks good questions, solves problems on their own, and improves on the task instead of just completing it. His communication style is direct and to the point, so this role suits someone confident and unbothered by short, efficient messages.

Key Responsibilities

Manage up to 4 email inboxes (including John's): respond on his behalf where appropriate, acknowledge requests, and set...