XTN-041B911 | CUSTOMER SUCCESS MANAGER - EMEA

Remote, South Africa

We are seeking an exceptional Customer Success Manager to join our Global Scaled and Digital Customer Success Team. This is a pooled, lifecycle-focused Customer Success role designed to scale value delivery, accelerate adoption, and protect revenue through a digital-first and hybrid engagement model. You will deliver consistent, proactive, and scalable engagement tied to achieving customer outcomes that protect and grow the base through onboarding, adoption, and renewal readiness of key Zoom solutions.

Zoom Video Communications is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Work Where You Work Best: Thrive in a fully remote environment from your own home office.

Protect Your Loved Ones: Access comprehensive, top-tier healthcare coverage for you and your dependents.

Prioritize Your Peace: Take advantage of extensive mental well-being programs designed for you and your family.

Unplug and Explore: Enjoy a highly competitive vacation policy that gives you the time you need to disconnect.

Belong From Day One: Step into a workplace culture deeply rooted in empathy, diversity, and genuine...